WGU Transcripts Made Simple: Request, Submit, and Track with Ease

When you’re a student or graduate of Western Governors University (WGU), your transcript is one of the most important academic records you’ll need. Whether you’re applying for a new school, job, license, or scholarship, your WGU transcript gives a complete snapshot of your academic progress.

This guide is here to answer all your questions about how to get, send, request, or troubleshoot your WGU transcripts. From official records to transfer credit evaluations, we’ve covered everything — in simple, easy-to-follow language.

How to Request Official WGU Transcripts

Requesting your official transcript is a simple process when you follow the right steps.

Online Request via WGU Portal

WGU partners with Parchment, a third-party service, to process transcript requests.

Steps:

1. Log in to your WGU Student Portal
2. Click on “Records” > “Official Transcripts”
3. You’ll be redirected to Parchment
4. Fill out the form with your recipient details
5. Pay the transcript fee
6. Submit the request

Delivery Options: Mail or Electronic

You can choose how your transcript is delivered:

• Mail (Physical copy): Sent to an address of your choice
• Electronic (PDF): Sent securely via email or uploaded to a school’s system

How Long Does It Take?

WGU usually processes transcript requests within 1–3 business days. However, during graduation periods or high-traffic times, it may take up to 5–7 days.

For transcripts pending evaluation, expect longer wait times.

Transcript Cost and Payment

WGU charges a small processing fee (typically around $7–$10) for each official transcript. Payment is made through the Parchment portal during your request.

Sending Transcripts TO WGU

Where to Send Them

If you’re transferring TO WGU, you’ll need to send your prior transcripts to WGU’s admissions department. The best way is electronically, but they also accept physical copies.

WGU Transcript Email and Address

Email for Electronic Transcripts:
📧 [email protected] (confirm via official WGU support for current contact)

Mailing Address:

WGU Transcript Department
4001 South 700 East, Suite 700
Salt Lake City, UT 84107-2533
📞 (877) 435-7948

Does WGU Accept Electronic Transcripts?

✅ Yes! WGU prefers electronic transcripts through secure services like:

• Parchment
• National Student Clearinghouse
• Naviance

Make sure your previous institution sends it directly to WGU.

Deadlines for Submission

WGU recommends sending transcripts as early as possible, especially if you’re transferring credit. The deadline is usually two weeks before your program start date.

What Are WGU Transcripts?

A transcript is a detailed record of your academic performance at WGU. It includes courses completed, grades, competencies, GPA (if applicable), and degree awarded. WGU provides two types of transcripts:

• Official Transcript: Sealed and signed, used for employment, licensure, or transferring schools.
• Unofficial Transcript: Viewable through the student portal for personal use.

How to Get Unofficial WGU Transcripts

Through Student Portal

To access your unofficial transcript:

1. Log in to www.apply.wgu.edu
2. Go to “Student Records”
3. Click “View Unofficial Transcript”
4. Download or print the document

Are Unofficial Copies Accepted?

Unofficial transcripts are generally not accepted by employers or other institutions. However, they’re useful for:

• Personal reference
• Degree audits
• Application drafts
• Preliminary credit evaluations

Transfer Credit and Transcript Evaluations

WGU accepts transfer credit for certain programs. But your transcripts must go through an evaluation first.

What WGU Looks for in Transfer Credits

They evaluate:

• Accreditation of the sending institution
• Course equivalencies
• Grade (C or better in most cases)
• Relevance to your chosen degree program

How Long Does Evaluation Take?

Typical evaluation time is 2–4 weeks. You can track your progress via the enrollment portal.

If you’re wondering about delays, keywords like “WGU transcripts pending evaluation” often pop up on Reddit — and they usually mean your records are being thoroughly reviewed.

What If My School Is Outside the U.S.?

If your transcripts are international:

• They must be officially translated and evaluated by a credential service
• WGU accepts services like SpanTran or WES

GED and HSE Requirements

If you have a GED or High School Equivalency, WGU accepts those as valid entry requirements. You still must provide official documentation.

WGU Transcripts on Reddit: What Students Say

Reddit is full of real student experiences. Here’s what we found:

Common Experiences Shared

• Transcript delays near semester start
• Electronic submissions preferred
• Parchment is fast but keep your order confirmation!

Real Student Questions

• “Why is my transcript still pending?”
• “Do I need to resend if it’s been more than 2 weeks?”
• “Can I upload my GED myself?”

👉 Best advice? Contact WGU support directly via phone or email.

Troubleshooting Transcript Issues

Portal Not Working?

If you can’t log into your WGU portal:

• Try clearing cache or using a different browser
• Visit my.wgu.edu and click “Trouble Logging In?”
• Contact IT Help Desk: 877-435-7948

Transcript Request Delays

• Confirm if your old school actually sent the transcript
• Contact Parchment or your sending institution
• If it’s been over 10 business days, contact WGU Records

How to Contact the WGU Transcript Department

📧 Email: [email protected]
📞 Phone: (877) 435-7948
⏰ Hours: Monday to Friday, 6 AM – 10 PM (MT)